Postage and Returns

Standard Postage fees in Australia is $5 (larger heavier items may include additional fees).

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Australia Post with tracking. We will provide you with a link to track your package online.

Postage fees also include packaging and handling.

All items are inspected before packaging.

If your item arrives damaged in anyway you can choose to have your item replaced or refunded, however photo evidence is required within 48 hours of delivery. Please note you will require to return the item safely and the customer will incur return postage costs.

If the item arrives back to us in worse condition, a refund or exchange may not be accepted.

Please take care in packaging when returning items.

Gift Cards, Vouchers and Coupon Codes

The following voucher terms are applicable to physical voucher gift card products as well as electronic gift cards and/or coupon codes used at the online checkout of

Vouchers or coupon codes cannot be redeemed for cash.

Vouchers are to be used for direct purchases and cannot be used for a deposit or lay-by.

Certain products may not be eligible for a certain voucher or coupon code but will be listed in the terms and conditions for the specified voucher or coupon promotion.

A Voucher or discount coupon code cannot be applied to orders already placed by a customer, only new orders.